CLINICAL SALES SUPPORT SPECIALIST - VENTILATION

Closing Date: 27 September 2017
Location: South East
Full time/Part time: Full Time
Position Type: Permanent

In this role you will be responsible for promoting Philips Healthcare Ventilation products & systems across the Midlands, therefore you should ideally be located in this area.

In addition, the Clinical Specialist ensures that customers (e.g. end-users, technicians, and operators) are properly trained to optimally use the equipment delivered, installed and handed over by Philips Healthcare and maximising customer satisfaction and safety.

In this role you will also be expected to assist within a clinical environment meaning you will ideally need to be a registered practitioner.


You are responsible for


Promote Philips solutions during customer visits in all NHS trusts, product demonstrations, seminars and trade shows, as well as support new product launches

Working as part of an account team to ensure modality results are reached according to account plans and targets

Provide required applications report on completion of all application visits

Provide all new training packages and assist with training for new starters

Required to take a company clinical lead and perspective.
Work alongside marketing to portray UK market NIV needs and future developments

NIV competencies for all UK account managers

Clinical adviser for Encore Anywhere data analysis

Data workshop support with the UK team

Train customers in applying the best possible clinical
procedures and protocols to achieve optimal usage of the equipment delivered

(re-)Train hospital staff in case of new releases, upgrade and / or versions (changes) in the operating procedures of the equipment

Set up application training schedules in close cooperation with the customer

Ensure that all customers are provided with high quality training and attention so that each customer is fully satisfied with the attention received from Philips as well as ensuring that all training complies with the company's quality policy

Conduct regular visits to customers to obtain direct feedback from them about the quality of the training delivery and the customer satisfaction as well as reporting any Q&R issues
Report to Philips on difficulties in optimal usage of the equipment

Be aware and to manage at all times the safety standards required by the company, including radiation protection, health and safety regulations. In the event of hazards or accidents, to take immediate control of the situation and involve the safety advisor from the regional office

Support and advise the sales force during acquisition
Keep up to date with new developments in the clinical application and operating field of the relevant equipment

Report back competitor activity and business opportunities.

To succeed in this role, you should have the following skills and experience


Degree level education or equivalent

Registered nurse, respiratory physiotherapist, respiratory physiologist/technologist

Clinical experience of Non Invasive and Life Support Ventilation

Preferably relevant technical or clinical experience

Experience in a sales or clinical role in Healthcare or B2B environment

Fluent in English, verbal and written in addition to local language

Valid driving licence

CRB checked (DBS)


In return, we offer you

We welcome you to a challenging, innovative environment with great opportunities for you to explore. Our benefits are very competitive and designed around your preferences:

A competitive base salary
Company car
Access to private healthcare insurance
Holiday allowance of 25 days a year from the start (plus bank holidays)
Learning and Development opportunities through our Philips University
Family friendly policies which offer enhanced maternity and paternity schemes
The Philips Employee Shop allows employees to buy Philips products at discounted prices
Subsidised Café promoting healthy eating and wellbeing at the Guildford site
Social Events - a dedicated Sports & Social committee with members in Guildford and Cambridge, promoting a host of social events throughout the year including the famous Family Sports Day at Surrey Sports Park.


Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog.

Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.


Recruitment agencies: we are fortunate enough to receive lots of fantastic applications for our brand, however when we use agencies we have a PSL in place so please do not contact hiring managers or the recruitment team directly.
Unfortunately we are not able to respond to you and cannot accept speculative CV’s as way of introduction.

  • Big Team
  • Childcare Vouchers
  • Flexible Working Arrangements
  • Good Career Development Opportunities
  • Pension Scheme
  • Staff Parking
  • Subsidised Canteen

Employer Information

Philips, Philips Centre, Unit 3, Guildford Business Park, Guildford, GU2 8XG [more details]